As the Chief of Staff for Mast Auctioneers, Roberts coordinates logistics, staffing, team relations, and marketing for the auction teams at some of the world’s most well-known auctions: Barrett-Jackson, Fasig-Tipton, Standardbred Horse Sales and more. Charged with realizing the vision of internationally known Auctioneer, Joseph Mast for his portfolio of ventures, Roberts has exposure to the leading auction methods and collaborates with Mast to create innovative marketing and business development methods. Additionally, she serves as the Director of Sales & Marketing for RES Auction Services, owned by Mast and Auction Competition Triple Crown winner Andy White. In that role, she is responsible for setting the direction for auction house marketing, event specific marketing, and auctioneer brand management. She leads a successful sales team specializing in real estate, equipment, and firearm auctions.
Jean’s career began in the corporate world, with Limited Brands, a large retailer with a portfolio of brands, where she gained valuable experience in marketing, operations, and consumer psychology. Next, she spent a decade in the nonprofit sector in program development and fundraising.
However, she always had an entrepreneurial spirit and in 2013, she took a leap of faith and started her own business, a marketing and branding agency that focused on helping businesses grow and thrive. With her business partner, Lauren Shippy, they built The Marketing Engine, ultimately selling the business to their Director of Client Relationship Management, Rachel Addington, who still runs the firm today.
Her marketing and communication skills have developed over years of experience working with clients in a variety of industries including retail, auctions, food + beverage, manufacturing, healthcare, education, non-profit, salons, construction firms, and luxury experiences. She has been responsible for creating strategic communication plans for a wide spectrum of audiences, utilizing platforms best suited to drive results.
Roberts is an Athena Young Professional award winner, holds a B.A. in Family and Consumer Sciences from Bluffton University, and is an instructor at the Nashville Auction School. She and her husband live in Wooster, Ohio with their two daughters and German Short-Haired Pointer puppy, Cleo.